Integration Services

 
Testimonial
 

“Our commitment to excellence is to our customer, and apparently so is yours.I would like to thank you for all of your help and assistance with our new plant design and set-up. Our relationship continues to grow stronger and stronger even though your contractual agreement has been fulfilled. I look forward to continued business with your organization.”

Robert Lackman
Warehouse Operations Manager
Hillman

Post Start Up

Once a project is complete, our team continues to work with you to ensure the solution meets your needs—now and in the future. We have full time associates assigned to our Field Services and Client Services teams, dedicated to ensuring client satisfaction with the project. If the project calls for parts, warranty, or equipment, we provide the right amount of support for all post-project needs.

In addition to providing warranties, we utilize a case tracking system that enables us to track and resolve any issues regarding your system. Once we are notified of a potential issue, we generate a case assigned with a unique number and emails are sent to the appropriate personnel within AHS. When you need to talk to someone directly, you simply provide your number and they are able to pull up all documents associated with the case.

After a job has been completed, we return a month later and commission the job, inspecting and ensuring that everything is operating to standards. Integration Services never resolves a case until you are fully satisfied.

We recognize that a true partner never walks away. Even when a project is completed our team is ready to assist you with any needs you may have.

Click here to return to Integration Services main area